Observed laws within large companies: this applies to all large well-established bureaucracies
- Over time, all processes are adjusted to create 100% predictable cash flow accounting
- A process and policy is created for every rule violation, increasing policy burden for all employees*
- Processes are never re-evaluated against the cost of not having a formal process
* This dams the river of productivity, one stone at a time.
This was set off by asking if I can expense a $50 ergonomic keyboard for my desk. The answer was no, absolutely not. But I can request an ergonomic workspace study by a professional evaluator after which I might be approved for one.
Cost of keyboard: $50
Cost of deciding whether company could pay for it: $100+; and then another $50.